Returns & Exchanges
Can I return my Jacci Wears order?
Yes, eligible items may be returned in original condition within the stated return window.
Which items qualify for return?
Items must be unworn, unwashed, undamaged, and returned with tags and original packaging.
Are bespoke or custom-measured pieces returnable?
Bespoke and custom-measured pieces are generally non-returnable because they are made specifically for you.
How do I request a return?
Contact Jacci Wears with your order number, reason, and clear photos within the return window.
When will my refund be processed?
Approved refunds are processed after inspection; your payment provider’s timing may vary.
