Delivery timelines begin after an order has been confirmed and processed. Delays caused by incorrect customer information, unavailable recipients, courier issues, public holidays, or circumstances beyond our control may extend delivery times.
Customers are responsible for providing accurate delivery details and an active phone number. Additional delivery charges may apply for re-delivery or return-to-sender situations caused by incorrect information or an unavailable recipient.
Customers are advised to inspect their packages upon delivery and contact JaciWears promptly if there is an issue.
